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tell me a story
Tell me a story of something someone said or did that was so outrageously beyond chutzpah, it could only have happened if the person in question had not only a breathtaking sense of entitlement, but also no idea how out of line they were. They didn't just have a lot of nerve - they had no clue they had a lot of nerve, and observers could barely believe it happened.
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There is a lovely (and very highly rated) bakery/sandwich place called Flour that is off South Station, and it has a rule about No Cell Phones At The Counter. People are very good about this under normal circumstances, so
The man whipped around yelling something like: "I'm just checking my VOICE MAIL! It's critically important for me to CHECK my VOICE MAIL because I receive very important voice mails that cannot wait! I can multitask and talk to you while I'm on the phone, why can't you multitask and pay attention to me when I'm on the phone? What kind of friggin' incompetents are you? All I was doing was checking my voice mail! You have no right to speak to me this way! I want to speak to your manager, NOW!" This was all at a volume to shut down all other conversation entirely.
We stared at him in shocked silence and hated him with our brains. Sadly, his head didn't explode. We really, really wished it would.
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And yes, this is a good example I may be able to use :)