Weird mail routing

[cos]

I mailed a small box to Florida from the post office in Central Square, Cambridge a bit over a week ago, on a Thursday morning. Using the USPS online package tracking site, I saw it accepted at Cambridge around noon, and arrive in Nashua, NH that evening. I guessed (and later confirmed) that Nashua is a sort of hub facility processing mail for several states.

And then, things started to get weird.
Thursday night, Nashua sent it to Boston, where it arrived overnight.
Friday morning, Boston sent it to Nashua, where it arrived in the afternoon.
Friday night, Nashua sent it to Boston, where it arrived overnight.
Saturday morning, Boston sent it to Nashua, where it arrived early evening.
Sunday morning, Nashua sent it to Boston, where it arrived Monday morning.

I know that sometimes packages get accidentally misrouted. Sometimes a box has an extra old barcode still visibile that gets mistakenly scanned. Random errors can cause a package to be sent to the incorrect next post office. But this didn't seem random at all:Boston(Cambridge)->Nashua->Boston->Nashua->Boston->Nashua->Boston. Boston always sends it to Nashua. Nashua always sends it to Boston. There's no breaking out of this loop. (unlike TCP packets, postal mail packages have no TTL field :)

In the meantime, a package I mailed to Volcano, Hawaii on that same trip to the post office on Thursday, was delivered to its desitnation :)

Monday morning, seeing that it had just arrived in Boston yet again, and expecting it to go back out to Nashau by that afternoon, I called USPS customer service. When I gave the tracking number, not only did they see the problem right away, but they also told me the correct Florida address it was supposed to go to. Their system knows.

And then, no more tracking updates on Monday. Tuesday was the snowstorm and I didn't expect any. Wednesday, a new line appeared: Still in Boston, but now "Processing Exception".

BOSTON, MA, USA	Wednesday, January 28, 2015 5:46 PM	PROCESSING EXCEPTION
		Wednesday, January 28, 2015 5:36 PM	DEPARTED USPS ORIGIN FACILITY
		Monday, January 26, 2015 4:31 AM	ARRIVED AT USPS ORIGIN FACILITY
NASHUA, NH, USA	Sunday, January 25, 2015 4:56 AM	DEPARTED USPS FACILITY
		Saturday, January 24, 2015 6:57 PM	ARRIVED AT USPS ORIGIN FACILITY
BOSTON, MA, USA	Saturday, January 24, 2015 3:35 AM	ARRIVED AT USPS ORIGIN FACILITY
NASHUA, NH, USA	Friday, January 23, 2015 4:26 PM	ARRIVED AT USPS ORIGIN FACILITY
BOSTON, MA, USA	Friday, January 23, 2015 8:32 AM	DEPARTED USPS FACILITY
		Friday, January 23, 2015 3:43 AM	ARRIVED AT USPS ORIGIN FACILITY
NASHUA, NH, USA	Thursday, January 22, 2015 7:26 PM	ARRIVED AT USPS ORIGIN FACILITY
CAMBRIDGE, MA, USA	Thursday, January 22, 2015 12:07 PM	ACCEPTANCE

Saturday evening, that's still the latest update. 5 days looping between Boston and Nashua, and now it's been in Boston all week, "processing exception".

Edit: Friday, February 6th: It got to Florida today!

Comments

[goljerp]

Huh, someone needs to fix some software the USPS is using...

IN unrelated news, Joy just got a package from UPS (in the mail) which was sent in the beginning of September 2014. In this case, we suspect it was actually sitting in a Columbia U. mail room before someone finally realized that it was in the wrong place.

[paradoox.livejournal.com]

Last time this happened to me, where I was expecting the package, and it bounced between Somerville and Worcester rather than being forwarded to a PO Box in Framingham like the forwarding order said, it eventually got returned to the sender. Good luck. The USPS just fails sometimes.

[electrictruffle.livejournal.com]

I know that USPS tracking has gotten better, but in the past I've experienced tracking information not showing up until delivery. It may very well be that your package is now on the way to its destination, but you are seeing no evidence of this.

-ETR