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https://bsky.app/profile/c0s.bsky.social/post/3lia2z4ukcc2d

What I posted there:

    What groups are you donating to to help counteract the harms of the Musk/Trump administration's extremism? In addition to my regular monthly donations (such as @aclu.org) I recently made extra donations to several including @propublica.org and miracoalition.org. What about you? Recommend any?

If you have a bluesky account, I'd appreciate responses there (even if you comment here also), so that it can be a useful thread for others to see over there.

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Since I see a lot of new people are signing up on bluesky in the past week, or starting to more actively use accounts they made a while back, here's mine: https://c0s.bsky.social

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A few weeks ago, I got an automated email from Bank of America, “Your foreign currency order has been picked up” and my first thought was, "what foreign currency order?"

Before I got around to calling them to figure it out, I remembered: Before a trip in Feb 2023, I ordered some foreign currency from Bank of America so I'd have some cash on arrival. But I did pick that up, before the trip, so was this really the same thing? Searched for old emails, found the notification I got when I ordered the currency, and the order number matches.

So these are the notifications I got from them:

Jan 31 2023 email: “We’ve received your foreign currency order and are working on it now”

Jan 31 2023 email: "Your foreign currency order is on its way"

Feb 3 2023 6am email: “Your foreign currency order is ready for pickup”

I had actually picked it up the previous afternoon, as the flight departed Feb 2nd in the evening.

May 13 2024 email: “Your foreign currency order has been picked up”

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Nine years ago, I mailed a package to Florida that got routed through Nashua NH but then got bounced back and forth between Boston and Nashua four times in a row. But now I've got one that goes much farther both in the WTF factor and actual distance.

On a dive trip to St Lucia in February I forgot to bring REEF survey sheets - underwater paper with lists of the commonly seen fish in the region, that you can mark with pencil without worrying about it getting wet. It makes it much much easier to do fish surveys, since you don't have to wait until you're back and fully dry to write things down. Found an active REEF member who lived in St Lucia and she met us at a local grocery store and gave me her underwater slate and stack of surveys - since she was about to move to Bonaire. I promised I'd buy new ones for her once she got her new address.

In March she arrived in Bonaire, gave me her address, and I ordered new survey sheets and slate from REEF to be shipped to her in Bonaire.

REEF is in the Florida Keys, and Bonaire is in the south of the Caribbean sea. But since Bonaire is a municipality of The Netherlands, the package went from Key Largo to Miami FL to The Netherlands; I guess there's no direct mail routing from the US to Dutch Caribbean islands, so they all have to go through the mainland.

About a month after leaving Key Largo, the little package cleared customs at The Hague. Ten days later, it arrived... in Auckland, New Zeland.

As of earlier this week, last I checked, it was still in Auckland, nearly 4 weeks after it got there. Even weirder, its tracking status as "out for delivery". I imagine a delivery truck from New Zealand trying to drive to an apartment building in Bonaire.

After the recipient alerted us to this New Zealand nuttiness a few weeks ago, and some emails back and forth with REEF staffers, it seems one of them is actually going to Bonaire in person in July. She's just going to bring some surveys and a slate with her, to give to the woman who gave me hers in February.

In the meantime, I wonder if this package will ever get there, and where else it will go on its way? USPS package tracking link

Edit: 5 days after I posted this, tracking was updated to show it went to customs for the Dutch Caribbean on May 29th.

Edit 2: She received it on July 3rd!

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I'm looking for a new 27" (or maybe a bit bigger?) standard "4K" monitor (or maybe 5K if not too expensive?) and it's hard to figure out which ones I'd like from online reviews. So looking for comments from people who have monitors!

I want:

  • Good color and brightness, but doesn't have to be amazing. Just, white should look white, colors should look reasonably accurate, and nicely bright.
  • Solid stable stand that doesn't take up too much desk surface area, but stands on the desk - doesn't require attaching or clamping, and doesn't require any fiddly or tricky assembly.
  • Built in speakers that sound decent.
  • Easy controls for volume, brightness, and input source select, using buttons/knobs. Nothing requiring multilevel on-screen menus where I have to navigate up/down or left/right to select options, yuck! Volume, brightness, and input select should be EASY to do frequently. This is the hardest point to find information on when reading reviews.

Do you know a monitor to recommend, or can tell me how it does on those criteria?

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Looking for a place to transfer my domain registrations to.

Years ago I transferred most of my domain registrations to Google Domains, because I had already transferred my DNS zones from my own nameservers to Google Cloud DNS, and it's been convenient to have the domain registrations in the same system. But Google Domains is moving everyone to Squarespace and shutting their domain registration service down, so I will no longer have that advantage, and might as well look around. I could stay with Squarespace, but no particular reason to.

Google Domains charges $12/year/domain for all of my .com, .org, and .net domains; most other places seem to charge more like $24+/year. Friends and coworkers have suggested a couple of places that don't charge more than Google - namecheap and porkbun.

If you have any domains, what do you use and recommend, and why?

I'm not looking for other services, like hosting my email, or web sites, or primary DNS. Just domain registration. It's okay if the same company provides those other services, but if they expect most of their users to combine a domain registration with other stuff like that, that may be a drawback because their user interface may make it easy to accidentally have it take over my primary DNS without me intending to, or just be annoying to deal with.

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Know anyone hiring SREs or systems/platform/ops sort of engineers, either remote, or hybrid and on the T in Boston?

I'm employed full time but would like to find something new.

Lots of experience with both Google Cloud and AWS, kubernetes, terraform, and could learn whatever. But I want to avoid Microsoft-y places. https://www.linkedin.com/in/oinbar/ has more of my work background.

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I haven't posted much to public social media about the massacre and subsequent war, and this is only one small piece of what I would say if I were posting more, but it's a piece I want to put out there without waiting to figure out how to talk about other parts.

Calls for vicious revenge, phrases like "flatten Gaza", are not helpful, they're horrifying.

Some of this I've seen from right-wing members of the Israeli government, and some I've seen on social media, including acquaintances (or friends?) of people I know. Some of them probably think they're expressing "support" for Israel. It doesn't feel like support from my point of view.

I haven't known quite what to say when I see these things, but thanks to a girl from Kibbutz Be`eri in Israel, I don't need to.

...

First, read this article about what happened at Kibbutz Be`eri:
Israel's 'Ground Zero:' The Be'eri Kibbutz was among the bloodiest scenes of the Hamas attack

I should add that one of the things that contributed to freaking me out when this all began, is knowing that earlier this year my partner Ceila and I spent an afternoon in a small forest just next to Be'er. Less than a mile from the site of this massacre last week. We were in a beautiful field full of flowers (red anemones) and egrets, with many people picnicking at various spots, and quite likely some of the people we saw there that day were among those killed.

Now, watch what she has to say, and share it:

As she puts it, if you're one of the people expressing support for Israel, you owe it to her to listen to her.

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Earlier this year we rented two parking spots on a private way near our house, because the parking area we had been using is being redevloped. It's two spots in front of a house whose landlord lives on the other side of town, rents out the house, and rents out the parking spots separately: I could see that one spot was being used, but the other was empty and had a semi-portable little "no parking" sign in the middle of it, and the house had a sign with the owner's number inviting people to call her if they want to rent.

When I called, I learned that one spot was available right away, and the other would be available on Sep 1st, so I said great I'll take one starting in June and the other when it becomes available. Filled out leases, paid her, and went and moved the "no parking" sign from the empty stop so I could put a car there. Dragging it off the spot, to the edge of the yard, was difficult; even though it's not attached to anything, its base is a small bucket filled with concrete that's very heavy.

Sometime later in the summer, I took the car out one morning to go to an appointment, and when I came back the sign was back in the middle of the spot. I had to stop in the middle of the private way, go drag the sign off to the edge again, and then park. I wrote the owner to ask if she knew why the sign had been moved into the spot, and she said she didn't.

Another time later in the summer... the same thing happened again. I was only out for a couple of hours in the morning, again, and came back to find the sign in the middle of the spot. Wrote the owner again, and again she didn't know who'd done it. But this time, she told me that when she saw the sign she thought I put it there. It turns out... the sign doesn't even belong to her.

I don't know why she thought it was mine, since it had been there long before I first called her to ask about these spots. My one guess was maybe the person who rented the other spot, knowing that only one spot was rented, had put it there to ensure the second spot was clear, to give them a bit more room to pull in or out? But surely they'd have noticed by now that our car was there consistently.

And then it happened a third time, after September 1st. We now have both spots in front of that house, both paid for, although the second car had been stored away at my stepmother's a couple of miles away for a few months, so we were still only parking one car.

This time, I asked the owner if she minded if I just took the sign away from the property entirely, since it wasn't hers. She didn't mind. I dragged it all the way around to the alley belonging to our house, which is around the corner, so you can't see where it is if you're on the private way. And that's it - nobody has ever contacted the owner about it, even though her phone number is still very clearly posted on the front of the house.

So where did this sign come from, and who might've been moving it into our parking spot multiple times - any guesses? Not that I expect to ever know the answer.

Aug. 4th, 2023 08:58

bsky

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Well, I got a bluesky account (bsky.app).

Because it's closed (supposedly it will open up at some point) I really have no idea who to look for there. Any of you there, or know of good accounts there to look at?

P.S. In case you don't know what it is, bluesky started as a project by Twitter a few years ago to create an open protocol social network, similar idea to mastodon/activitypub. It was spun off before Elon bought Twitter, and since then Twitter's founder has promoted it as a replacement for Twitter. Of course as long as it's closed it can't even try to be a replacement for Twitter, and even though it's supposed to be open protocol so far there's only one major service using it (bsky.app itself), so I don't know how it will go. But it seems that a fair number of the writers and journalists and such who were on Twitter have shifted there, so I'm curious to see what comes of it.

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Giving up on trying to convert my existing spare cash account to a joint account at the place where it is now - they seem completely unable to do it. So I need to find a new high yield savings account to move that money into.

Looked around on the web and found so many options! (here are some of them) Digging a little bit deeper, some more things I found out:

  • Some (most?) don't support Zelle for transfers in or out.
  • Interest rates vary by more than 1% between various institutions, but none of the ones I asked were able to give me their interest rate _history_ for more than a few months.
  • Wealthfront, being a deposit broker rather than a bank, doesn't have a routing number for ACH apparently?
  • Some have long hold times or really frustrating phone system menus.

What are your experiences with high yield savings accounts (something that pays >3% interest today)? Which bank(s) or institution(s) do or have you had such accounts with in recent years?

  1. (If you have a joint account) Was it easy to open a joint account? Is it easy to set up separate login access for both of you to their web portal?
  2. How has their interest rate been, compared to others, over time? Currently I see some offering 3.5% and some offering 4.5%, but maybe some of the ones offering high rates now were lower than others before.
  3. What is their phone support like? Do they make it easy to find the phone number, easy to get through to a person when you call, and have weekend and evening hours?
  4. Do they have Zelle?
  5. Do you get a routing number and account number for ACH transfers?
  6. Is it easy to link to multiple other banks/accounts and choose which ones to transfer money to or from?

I'm not planning to use this account for transactions other than periodically transferring money in, and sometimes transferring money out.

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Who else here uses Board Game Arena

And, in particular, who likes to play turn based games there?

Several of the people I know who are on BGA only use it to play real time games, which I hardly ever do because you have to dedicate an hour or more of your full time attention. What I like is having a bunch of turn-based games going, so I can go make all my moves on all the games where it's my turn when I have time, and then I can do something else - like work - for a few hours without necessarily checking the site. When I check it again, I can do my moves in several games again.

Mostly I like to play: - Kingdom Builder - Seven Wonders - Wingspan (only fast turn based, multiple moves per day) - Catan (also usually fast turn based, because each trade offer is a "turn")

If you're on BGA and like to play turn-based games, or want to give it a try, would you want to play any of those? What's your username?

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In the past five days,

  • Twitter banned the @elonjet account, as well as the personal account of its creator/maintainer.
  • The ElonJetTracker subreddit was started, and gained 200K subscribers in the next 4 days.
  • News articles about the @elonjet suspension got discussed on twitter, and some journalists talked about it on twitter and linked to some articles about the issue.
  • Twitter suspended the accounts of various journalists who had talked about this, including ones from CNN, the New York Times, and the Washington Post. The UN and EU condemned twitter's banning of journalists.
  • Suspended journalists got together on a twitter group voice chat thing called "spaces", invited Elon Musk, and asked him a bunch of questions. He evaded answering many and told them they had all doxxed him. and left.
  • Twitter, realizing that suspended accounts can use spaces, disabled the feature shortly after he got off the call, and for the next several days.
  • Elon Musk posted a twitter poll asking when the journalists should be reinstanted and most voters wanted it done soon. He cancelled it and posted a new poll, but again a majority wanted the journalists reinstated quickly.
  • Twitter reinstated several of the journalists' accounts.
  • Without announcing it, twitter quietly started treating links to mastodon content as malware, blocking people from posting such links.
  • ... but since mastodon is not one company or domain, links to lots of smaller mastodon servers continued to work.
  • Twitter banned the account @joinmastodon, which promoted moving to mastodon from twitter.
  • A super-sloppy article on mediaite claimed twitter banned mastodon's founder, "John Mastodon", apparently misreading "@joinmastodon" and making assumptions. They later corrected that bit of their article, but too late - "John Mastodon" is now a meme. And their stupid article still says "competing social media company Mastodon" so they still don't realize it's not a company.
  • Twitter suddenly announced a new policy, no promotion of or linking to any of the social media services they listed (a list which included both Facebook and Trump's Truth Social, but did not include tiktok ... huh.) No linking to them in your profile either, and no using link shorteners or descriptions of URLs to get around the ban.
  • Elon Musk posted a poll asking whether he should step down as head of twitter. Majority say yes.
  • The next day after their social media promotion ban, twitter cancelled the policy, and instead posted a poll from an official twitter account asking whether they should have such a policy. No overwhelmingly wins.

What's next?

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Four ballot questions in Massachusetts this year, and 3 are IMO easy & obvious:

1 - "Fair Share Amendment" would amend the constitution to make the state's flat income tax a little bit progressive, by adding a higher tax bracket on income over $1 million per year. YES

2 - Medical loss ratio for dental insurance. Health insurers in MA are required to meet a ratio of 90% spent on actual health care, but there's no standard for dental insurance at all. This would require dental insurance to spend at least 83% on actaul coverage, no more than 17% profit/overhead. YES

3 - ummm... I think NO, but what a mixed bag!

4 - Keep the law the state already passed, to allow people to have drivers licenses if they pass the tests and don't have a bad driving record, without checking their immigration status. YES

So, question 3... A bunch of different changes to rules about liquor, beer, and wine licenses for stores, about half of them with very unclear and possibly conflicting effects. The one obviously good part of Q3 is that it would finally add out of state drivers licenses to the list of valid IDs for buying alcohol in Massachusetts. On the other hand, Q3 also has two pieces that might make larger supermarkets just stop selling alcohol: a) can't sell it at self checkout, and b) fines would no longer be proportional to total alcohol profits, but to total profits from everything they sell.

And then there are all the bits about what kinds of stores can get how many of what kinds of licenses, some of which seem a bit conflicting, and are still subject to limits set by cities and towns.

I think on the whole Q3 seems designed to make it harder for grocery stores to sell wine, but to disguise that with a bunch of confusing other measures, and then tempt people to vote for it with that obviously-needed bit about out of state licenses.

What're some other people's opinions on this one?

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Tomorrow, October 29th, is the last day to register to vote in MA for this year's general election.

You can check your status, register, or update your address, at https://www.sec.state.ma.us/OVR/

If you're reading my journal and you're in Massachusetts you probably already registered, but maybe you moved and don't remember if you updated yet? Regardless, re-post that link for your friends and other online communities.

We have some important ballot questions this year! Converting the state's flat income tax to something a little more progressive, to fund infrastructure and education and transportation. Protecting the new law that allows the state to give everyone eligible a drivers' license without checking immigration status.

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Finally moving back to Cambridge full time. Today is our last full day in the Seattle apartment, movers arrive tomorrow morning. Although we're sending most of the stuff that remains here with the movers, we're bringing our car - and some stuff we don't want stuck in boxes for months, like important papers, gadgets, meds, etc. - in person. And we're planning to take a ~16 days to do it.

Breaking up the drive so we never have more than ~8.5 hours of driving in a single day, I planned this itinerary:

Missoula - Where we both spent a couple of days, a few years ago.

Yellowstone National Park - I haven't been since childhood, and Ceila has never been there. Hey, anyone who's been there more recently, any tips for how to prioritize for two days (3 nights) in Yellowstone? I know that's not enough time, so we have to pick what to see.

Badlands National Park - Neither of have been. I went through North Dakota the three other times I've gone cross country by the northern route.

Minneapolis - One night to see an old friend and a couple of Ceila's relatives.

Duluth - Visiting Ceila's relatives there.

Madison - One night, will likely also see a friend.

Ann Arbor - See Ceila's childhood friend, plus one of Ceila's cousins we're both friends with.

Niagara-on-the-Lake (Canada) - See the falls and a friend.

Western MA - I haven't booked this yet, but recently noticed on the map that it should be peak fall foliage in the Berkshires just about when we get there, so we should find a place to stay one night, see the trees, and visit MassMoCA.

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MIT's campus, which had been open to the public, locked down at the start of the pandemic. A few days ago, they floated a proposal to make that mostly permanent, and turn their open campus into a closed campus long term.

Reaction from both MIT students and people in the community has been dismayed and upset. Here's one rather measured take that still gets across some of what would be lost if this change really happens.

Some MIT students started an open letter to get MIT to reconsider, and they welcome people from the community adding their names. Please sign on? https://docs.google.com/document/d/1eIexQaGZ1EHSNub7Tjv3SvyGAs2CM8RzEAyv1FIxh9o

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After my last post, https://cos.dreamwidth.org/144726.html, and some more phone calls and research, we decided to go with full service movers who have local presence in both Boston and Seattle and their own cross country drivers, so they don't put anything up for bids. I got surveys from three movers: Isaac's, Gentle Giant, and Wheaton (which is a network, their local in Seattle is called Olympic and their local in Boston is called Olympia).

  • Wheaton/Olympic: In person survey, estimated ~3000lbs, $9441
  • Gentle Giant: In person survey, estimated 2830lbs, ~$12,000
  • Isaac's: Zoom survey, estimated ~4500lbs, $12,856. I asked them what it would be if we had about 3000lbs, they sayd ~$9000.

All of these estimates include packing, and storage charges to ensure we don't get delivery too soon (up to 1 month storage, but we won't need nearly that much).

I suspect that the ~3000lb estimates are closer to accurate, and the zoom surveyor padded more just in case, but I'm not sure. Still, whatever the actual number of pounds ends up being, it looks like Gentle Giant estimates significantly higher than the others for the same amount of stuff. Anyone know why that might be? Are there questions I didn't know to ask? Any advice on choosing?

Edit: More people commented on Facebook this time, rather than here, so in case anyone's interested in seeing those comments - https://www.facebook.com/coscos/posts/pfbid033LCGS2mEWVdTT15jbK8s1LSSPmP1BaXjeLUgx1NADyxx19oWWWczn3yYBBKeGcJnl

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Need advice on using moving companies or container/pod companies for moving cross country! Also recommendations if any of you have had good or bad experiences with some.

Our move is a bit unusual. We're going to vacate our Seattle apartment in a couple of months and move a bunch of the stuff (though not all) to Cambridge, where we already have a fully furnished and supplied house. We've been living partly in both locations for several years, and we're going to Cambridge full time. Which means two things that make this a bit different from a "typical" cross country move:

1 - We're selling or giving away a significant portion of our Seattle furniture, though we do want to send a few pieces back to Cambridge. So in terms of furniture, this will probably be much less weight and volume than a regular apartment, even a 1-bedroom.

2 - Not only do we not need the stuff to arrive quickly - we've spent whole months in Cambridge without any of our Seattle stuff, we have what we need there already - but it would actually be better if we could be sure it doesn't arrive in under 3 weeks. That's because we want to drive our Seattle car to Cambridge, and want to make a nice road trip of it, so we don't want to have a tight deadline about when we have to be in Cambridge to receive our stuff.

Neither of us have done a cross country move before. I've read stuff online about how to avoid scams, and about the differences between full service movers and containers, but there's a lot that's not clear, and most of the "how to move cross country" articles online spend most of their time on things that aren't relevant to our move.

Examples of some of the sorts of questions I still have:

  • Do shipped containers come in sizes that we could place on a residential street in Cambridge, and do we arrange that with the city or do those companies do it (and are they reliable at it)?
  • Are there any full service movers who are willing to commit to delivering our stuff more than two weeks later - or ideally more than three? Or do we have to go with a container if we want that?
  • With a container, can they select and hire movers to pack and load on one side, and unload on the other? How do we find companies that know how to select movers who are good at packing for cross-country shipping, which I gather is different than packing a moving van for the same city?
  • Full service movers offer insurance for anything they pack. But what about if we use a container and they (or we?) hire separate movers to pack and load - how does insurance work in that case?

And, of course, what companies should we consider? Ones that people have had good experiences with.

While we don't want to spend a lot more money than necessary if it doesn't provide value, we're totally willing to spend more money if it makes things better. Finding the cheapest option isn't the top priority for us. And we're not considering driving a truck ourselves, we want to drive the car, which doesn't have a lot of space.

Edit: I forgot to ask earlier - several articles I read said that some warning signs of a bad or scammy mover are a) they won't accept credit cards for payment, and b) they require a large deposit up front, instead of asking for the bulk of the money after the move is done. So I'm curious, if you have direct experience with cross county moves, whether you know if your mover accepted credit cards for all payments? And did you have to pay a deposit up front, and if so, approximately what proportion of the total it was?

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After flying every weekend in June, spending a whole 3 day weekend at home feels slightly surreal. It's weird not changing location at the end of the week.

Next weekend we're driving to Portland, staying there a week, and driving back to Seattle the following weekend, so the pattern continues although without flying. This weekend is an outlier.

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Running low on covid tests we bought before they had to be covered by insurance, so I decided to check out how I can get them now that they're covered. Went to my local CVS pharmacy counter and asked how it works. They looked up my insurance info - they already had it since I have gotten prescriptions filled there, but I assume I could've just given my card if they didn't have it - and they told me I get up to 8 tests (four boxes) every 30 days. They said they could fill it as a prescription, and 10 minutes later they handed me a bag with four boxes of the BinaxNOW test. No payment needed.

If you're in the US, and haven't done this yet, hope knowing this is helpful! Pass it on!

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Although T-Mobile recently bought Sprint, they're still operating separate services with separate plans and billing. I have a phone on Sprint service that costs $49/month. Until recently, it was a very old phone, and in early February Sprint called me to tell me they were shutting down their 3G service in March and that ancient phone would no longer have service. They offered to send me a free replacement phone, a Samsung Galaxy. I don't like Samsung phones but that's all they would offer for free, so I said okay, and they said they'd mail me the phone with a new SIM and activation instructions.

Not long after, a Samsung phone arrived, with no SIM. I waited another week thinking it was maybe mailed separately, but it didn't come so I called them and they didn't know, so they said they'd just mail me a new SIM. Got that, called the number, got it activated. All done, right?

March 15th, Sprint's auto-pay withdrew $333 from my account instead of $49.

I called to ask about it, but apparently Sprint's customer service number now shunts calls off to T-Mobile when they can't handle the volume, or if you say the wrong thing on the phone menu tree, or something. It took three calls, and two transfers, before I actually got to someone at Sprint ... who said my bill was that high because of equipment charges, because I seem to have bought a new phone. I had to explain to them that Sprint called me, and Sprint offerred me a free phone, and I said yes.

Some sort of supervisor or manager looked into it and agreed they weren't supposed to charge me, and he'd issue a refund to my bank account. That was on a Tuesday, and when I still didn't see the refund on Friday (more than enough time for an ACH push to be visible) I called again to learn that they hadn't even "processed" it yet. Ugh. I told them to hurry it up, and I did get the refund the following week. For $258.

When I noticed that 331 - 258 = 75, not 49, I called again. Having learned some things on the previous calls, I knew to ask people who answered the phone whether they were Sprint billing before saying anything else, so I was able to get to them more quickly. It turns out that $258 was the equipment charge, but I had also been charged $26 in state and federal taxes on it, which had not been refunded. The agent offered to credit that towards my next bill, and it's a small enough amount that I agreed. Okay, done, right?

Until, somewhat fed up with Sprint, I called T-Mobile the next day to ask about my options for transferring from Sprint to them early (it'll happen automatically eventually). The T-Mobile agent told me they couldn't access my account at all because Sprint had it locked for a past due balance!

Sprint's people never came up with a sensible explanation for that. They said I had $131 past due, and it was due to an equipment charge. I had to explain the whole saga so far, including that Sprint had already actually taken the "equipment charge" out of my bank account, and had already agreed they shouldn't, and refunded it to my bank account. Also that it was $258, plus $26 in taxes (which was supposed to be a credit on my account now), neither of which is $131.

The best they could come up with was a) that I had underpaid my January bill and b) that they had supposedly refunded $75 to me. So, a) yes I looked at my bank statement and I was only charged $34 in January. But that was Sprint's own auto-pay choosing how much to withdraw, not my fault, so that shouldn't be considered "past due" if they think they made an error, and anyway, that's only $15, not $131. As for b) the supposed $75 refund, no, I checked my bank account again, I did not receive such a thing and I have no idea why they would have refunded me $75. And 75 + 15 still doesn't add up to 131.

Eventually, after two manager escalations, and no sensible explanation of where this past due amount came from, they agreed it should be cancelled and taken off my bill.

Two weeks later, on April 5th, I get an email from Sprint telling me I have a past due balance and owe them $180.

Wait what? So I called yet again. Oh, huh, guess what: $180 = 49 + 131! My April bill is coming up, for the usual $49, and that $131 past due balance is back! Or was never removed. And where's my $26 credit for the taxes I should never have been charged?

For now, I just got someone to get rid of the $131 (again), and this time waited until I got a confirmation email telling me that it was cancelled and I only owe $49, for whatever that's worth. If I feel like dealing with them again, I should wait until I see how much is actually withdrawn on April 15th, and if that really is $49, call them again for that $26 credit. Who knows how many layers of obfuscation that will be hidden behind by then, though. And they've probably forgotten about the $15 I theoretically owe them from January, so maybe it's only a loss of $11. Unless I forgot about some credit I was supposed to get and $34 in January was correct.

Edit: April 15. Surprise! I got charged the regular monthly amount. No $26.45 credit. Called them again, and the agent at first said he sees a $26.45 credit was already applied to my account, but that seems to have been part of whatever mess ended up with them thinking I owe $131. So he's applying a new $26.45 credit for next month.

cos: (Default)

I own a numbner of domain names on the net, including aaaaa.org which I use only for email. I've got a couple of mail servers, which handle email for a bunch of my domains, including that one. Every once in a while, some phishing spammer sends me stuff like "aaaaa.org account expiration notice", wherein they tell me that I need to contact the administrators of aaaaa.org to renew my account. Or my password is expiring and I should click this to reset it.

(No, there's no such thing as a password for aaaaa.org email. It's just a domain for accepting and sending email - the account I log in to to read that email, along with emails for other domains of mine, is not an aaaaa.org account.)

This reminds me of when, a couple of decades ago, a fancy big envelope arrived at my place offerring me the "World book of Inbars", with their carefully researched genealogical information on the thousands of Inbars all over the world. Learn about my ancestry, etc.

My father and his brother changed their last name to Inbar; none of their parents had that name. At the time I got this package, there were exactly 8 other Inbars in the world who I was related to, and I knew them all personally. We have some more now! :)

Feb. 27th, 2022 11:43

SIFT

cos: (Default)

This twitter thread describes a very good method for dealing with and sharing online information about breaking news, very relevant now with the invasion of Ukraine but it's relevant all the time: https://twitter.com/holden/status/1496889691936727042

S - Stop, and consider whether you know what you're seeing/reading and what you know about it.

I - Investigate the source, with an eye towards a) is it a source likely to know about what they're reporting, and b) does this source have incentives to check themselves and get things right?

F - Find better coverage. Search for others reporting the same thing. Look for sources you know have credibility.

T - Trace the origin of the information. Sometimes several articles report the same thing, but when you read you find they all attribute it to the same source, and that initial source may have unknown reliability.

Click the link to read Mike Caulfield's thread summarizing it, or here for more: https://hapgood.us/2019/06/19/sift-the-four-moves/

cos: (Default)

Ford is offering me an extended warranty to pick up when my initial warranty ends, 5 years after purchase - which is next month. With a $100 deductible, it comes out to about $1300 over the three years of the plan; with a $250 deductible, it comes out to $972.

In the 5 years we've had this car so far, we've only had one repair that would be covered by warranty, $600. So it seems to me the odds are low that it'll need as much warranty-covered work in the next three years, as either plan costs. There is a chance it'll need something more expensive, but... that seems like a pretty low chance, doesn't it?

Also, they cover towing, and rental car in case the car is out of service for a short time. But we have AAA+ which covers towing, and my regular car insurance has rental car coverage.

Seems to me that it's not worth getting the extended warranty. Opinions?

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