A few weeks ago, I got an automated email from Bank of America, “Your foreign currency order has been picked up” and my first thought was, "what foreign currency order?"
Before I got around to calling them to figure it out, I remembered: Before a trip in Feb 2023, I ordered some foreign currency from Bank of America so I'd have some cash on arrival. But I did pick that up, before the trip, so was this really the same thing? Searched for old emails, found the notification I got when I ordered the currency, and the order number matches.
So these are the notifications I got from them:
Jan 31 2023 email: “We’ve received your foreign currency order and are working on it now”
Jan 31 2023 email: "Your foreign currency order is on its way"
Feb 3 2023 6am email: “Your foreign currency order is ready for pickup”
I had actually picked it up the previous afternoon, as the flight departed Feb 2nd in the evening.
May 13 2024 email: “Your foreign currency order has been picked up”