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[personal profile] cos
[ I originally wrote this during my first semester of grad school at Brandeis. This is somewhat edited, but still very close to the original version. ]

Hello everyone, I'm a gradcreature now :-) This is my ninth semester at Brandeis University, and for the first time ever, I did not get a financial hold on my registration this semester! How, you may ask, did I achieve this impossible (at Brandeis) feat? Well, I don't fully understand, but I shall endeavor to tell you...

First, let's get something clear. You may have assumed, since I said I had no financial holds this time, that means my financial arrangements went smoothly. Nothing could be further from the truth. This is Brandeis we're talking about. In fact, things were more complicated this semester than they ever have been. Where I got lucky was, this time Brandeis managed to fuck with its own mind(s) more than with mine.

The story begins, sort of, sometime during my senior year, when I was still happily clearing a new financial hold each semester. Sometime early in the spring, I told the department administrator of Computer Science that I wanted to apply for the fifth year MA program. She asked me to submit a short letter declaring my intention, which I did, and the CoSci faculty voted to accept me.

Months passed. I never received any official acceptance or registration packet, even though I asked about such a thing on occasion. Finally, in May, the department discovered that I needed to fill out an official application and submit it to the graduate school. So, I got my application, and started filling it out. One of the things it required was a transcript... from Brandeis. Yes, they said, I did have to go to the transcript office, and make a request for an official copy of my transcript to be mailed to Brandeis University, and pay the normal fee. I guess this is as good as interdepartment communication at Brandeis will ever get.

Anyway, I went to the transcript office, where I discovered that I was not allowed to send out any transcripts, because, guess what, I was on financial hold. The school year was over, and I still owed Brandeis money. Great.

The next step was a trip to the Financial Aid office, to discover what all this money I owe was. One thing that puzzled them was that according to their records, I owed about half as much as my bill said I did. "Hmmm...", I thought, "what does the Bursar's office have to say about this?" It seems they had received one of my loan checks, but hadn't entered it into their records. How it got into Financial Aid's records, when it's the Bursar's office that gets the checks, I have no idea. There must be some high level espionage between these two rival agencies, because we all know they try their best not to communicate through normal channels.
Anyway...

Part of the money I owed was another scholarship, which wasn't Brandeis' fault. It was late due to a problem earlier in the year, but I had documentation proving it was on its way, so I got them to clear that part of it.

And then there was the third portion - my meal plan points from that year, plus a bunch of late payment fees that had accrued over the semester for the "late" loan and for the points I had not yet been billed for. I decided this small amount was something I could easily afford to pay. I had an on campus job, and once the school year ended I went up to 25 hours a week, so in several weeks I'd have the money I needed. Or so I thought...

... until I noticed that I wasn't getting any paychecks. It turns out that as far as Financial Aid was concerned, I had graduated. No longer a student, so, no student work-study job. What about the fact that I was still going to be a student for another year? Well, I got a letter from CoSci saying they had accepted me for the fifth year, but that wasn't good enough. They wanted an official acceptance letter from the Graduate School.

CoSci sent a letter to the grad school office asking them to accept me, but again, that wasn't good enough. The grad school needed me to submit a complete application. I handed in all the parts I did have, but the official transcript was still missing. Remember, the transcript office couldn't mail that out while I still owed money to Brandeis. Which I couldn't pay, because I wasn't getting any paychecks.

If I'd had to go through Brandeis to fix all of this, I might still be sorting it out now, but I was saved by two outside job offers. With three part time jobs, one of which was actually willing to pay me, I paid Brandeis off around midsummer, had a transcript sent out, and applied. I was "accepted" to Brandeis one week before the start of the fall semester. And now that I was officially accepted, I was finally allowed to apply for financial aid, something one usually does at the beginning of the calendar year.

As a matter of fact, I still don't have my financial aid, and probably won't for another month or two. How did I pay for the first semester? Well, I didn't. I got accepted so late, I didn't preregister for classes, so I wasn't registered for school until I went through the regular registration at the start of the semester.

Now, in case you don't know, a financial hold at Brandeis cancels your registrations for the semester, and if you don't clear it up by the end of the registration period and re-add all your classes, you have to leave school. By the time I registered, there were only a few days left before the deadline. In order to put a hold on me for this semester, the Registrar would have had to let the Bursar know that I had registered, and the Bursar would have had to generate a bill for me, and realize I hadn't paid, all in that short time. Nothing at Brandeis happens quite that fast, especially when it involves one department communicating with another.

As a matter of fact, it's two thirds into the fall semester, and they still haven't sent me a bill. Maybe they'll get around to it by the time spring semester rolls around, but by then I'll have my financial aid, right?
Date: 2004-03-23 04:09 (UTC)

From: [identity profile] estheruth.livejournal.com
*quietly humms the marlboro porridge song*
(deleted comment)
Date: 2004-03-23 06:25 (UTC)

From: [identity profile] greenlily.livejournal.com
I remember reading this the first time. Now that I actually work in Financial Aid, it actually makes sense to me, and I'm that much more appalled. :)
Date: 2004-03-24 05:22 (UTC)

From: [identity profile] griffinick.livejournal.com
Me too...and thought, "yeah, figures" the first time I read it. I don't think any of us could believe there was a term without a financial hold. It was just part and parcel of Brandeis. I also didn't think anywhere could be as bad or stupid as Brandeis, in terms of bureaucracy.

Then I went to Rutgers, where they have as an institution (no kidding)... The Rutgers Screw. As in how badly you get screwed by the administration.
Date: 2004-03-23 07:51 (UTC)

From: [identity profile] benndragon.livejournal.com
Given that right now I'm upset at Brandeis for something rather simple I almost say I enjoyed reading that. Just to know that I'm not alone in loathing the Brandeis Buracracy (don't get me started on trying to reserve rooms for club purposes). Oh, what I'm upset about is the fact that they don't allow December graduations, although given the above I'd hate to think of the logistical nightmare that might have caused. Still, that piece of paper is the difference between people trying to treat me as a summer intern and treating me like someone who has been out in the real world for 3 years. Although now I'm enoucraged to call up (someone, figuring out which department deals with what is frustrating) and make sure I'll be fucking graduating this time around.
Date: 2004-03-23 22:57 (UTC)

Room Reservations

From: [identity profile] wombatbanana.livejournal.com
What problem are you having with room reservations? I'm in charge of those for BSCF and BBR, it's usually pretty smooth...
Date: 2004-03-24 14:49 (UTC)

Re: Room Reservations

laurion: (Default)
From: [personal profile] laurion
Now. It wasn't always. And especially since the new campus center goes through a different organization, without the years of experience in finding ways to make things break. And for the time in question, Conf. and Events didn't have the management software that lets them see room reservations and needs at a moment's glance.
Date: 2004-03-24 23:15 (UTC)

Re: Room Reservations

From: [identity profile] wombatbanana.livejournal.com
I think that either Hillel or Web Services is in that space now.

[livejournal.com profile] brynndragon sounds familiar, but maybe that's just because I've seen the name on LJ before, I'm trying to associate it with an IRL person and failing.
Date: 2004-03-25 18:52 (UTC)

Re: Room Reservations

From: (Anonymous)
Yeah, almost all the clubs with offices in Usdan lost them, and some of them got 'em back in the new Shapiro center. I'd be interested to hear if the offices were actually used for useful purposes. It's odd looking back over old A-Board requests for things like computers and phones and phone calls...just doesn't really happen anymore.

~Ag

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